What shipped, dated and checkable.

The storefront's price list, wired straight into the quote

Half a week, logged early because it changes how quoting works: the prices a customer sees on our own storefront are now the prices the platform quotes from, line for line.

Shipped

• A shop's online price list connects to its catalogue on the platform — grid-priced products included — so a quote line costs exactly what the website charges, as quantity × unit price.
• Every email to a customer appears as a draft before it goes, with the shop copied in — nothing leaves in the shop's name unseen.
• The billing dashboard shows invoices a month at a time, and the catalogue has its own place in the menu.

Profit and GST, and the time behind every job

The billing side learned to answer the two questions a shop owner actually asks at month end: what did we make, and what do we owe the tax office.

Shipped

• Gross profit and GST payable on the billing dashboard, then month by month across the financial year, with BAS-quarter figures and a CSV for the bookkeeper. Expenses are not recorded yet, so GST payable reads high — the page says so.
• Time spent on every job, shown on the job and carried into the month-end report. Clients see the hours, never a rate.
• Every job that starts as a quote now gets a real quote document, and can be proofed before it is accepted.
• Business and bank details — tax number, bank transfer details, letterhead, email signature — in one place you can find.
• Every email the platform sends got a proper layout, and the shared mailbox sends reliably.
• Every tab of the job card reachable on a phone.

Already running

• Our own storefront moved to one delivered price for every Australian state, printing in NSW, Queensland and Victoria — and the platform's pricing grew the matrix it needed to quote those prices exactly.

Tracking from the first enquiry, and knowing who opened what

The tracking link stopped starting at the job and started at the conversation: a customer can now follow an order from the moment they ask for a price.

Shipped

• Track from intake — the link is created when the enquiry or quote arrives, carries through to every job the order becomes, and expires a week after delivery rather than being deleted.
• Customer pickup as a second path through delivery, alongside shipping with the courier's reference.
• Whether the customer actually opened the proof or the tracking link, and when — shown on the job card.
• The job card rebuilt as five tabs, and able to carry any file.
• Proof links close themselves ten days after approval.
• Quotes and invoices drawn on the same document layout; a voided invoice keeps a record of its own.
• A nightly housekeeping run that clears out spent tokens and superseded files.

Delivery, tracked to the door

Dispatch stopped being the last thing anyone could see: the job now knows how it is travelling, and so does the customer.

Shipped

• Delivery tracking on every job — a promised date, the courier's reference and its tracking link, shown on the customer's tracker.
• Extra charges on a job — freight, rush fees — carried onto the invoice.
• A reworked job board and invoice screen, built from a week of real orders going through them.

Already running

• Our storefront put the tracking link front and centre — a page of its own, and on the home page — because it is the thing customers ask about after "how much".

A storefront and a platform, talking to each other

Our own Australian print storefront stopped being a separate thing the desk re-typed from: its price list, its quotes and its invoices now move across to the platform and back.

Shipped

• The platform can receive a shop's online price list, and a quote line is picked from that catalogue rather than retyped — quantity and spec carried across.
• A quote written on the storefront arrives on the platform as a quote, and the invoice goes back the other way.
• The job tracker's first version, reading the statuses staff already move cards through.
• A nightly backup of the database and every uploaded file.
• Every scheduled job reports a heartbeat, and the hourly one raises the alarm if another goes quiet.
• Releases deploy only once their checks pass, and the commit that is live is recorded.

Already running

• The storefront switched to paying after the proof: nothing is charged at order, and a tax invoice is raised from the platform once the customer approves.

Billing arrives, and a first order runs the whole loop

The platform grew its billing layer this week — and our own print desk put it straight to work on a real order: proofed and marked up on the customer's phone, approved at revision three, paid, and sent to press. Nothing printed until they said yes.

Shipped

• Quotes and invoices as proper documents — an invoice is captured when issued and never changes afterwards, the way a handed-over document should behave.
• Deposits and statements — money taken before the invoice exists is recorded against the job, appears as a credit line when the invoice is raised, and every customer's statement shows what's owing, aged.
• A vendor list per company — each shop keeps its own suppliers, scoped to them alone.
• Margin on every job — price to the customer, trade cost and freight, with margin derived and shown ex-GST, never guessed.
• Automatic lead follow-ups — a new enquiry left untouched past four business hours nudges the desk; a quote sitting a few days flags itself for a chase.
• The job card reorganised by lifecycle stage — the current step expanded, finished steps as one-line receipts, later steps quiet until they're due.

Already running

• Two of this week's features — deposits with statements, and vendor lists — were requested by a print shop using the platform, and shipped the next day.
• Our own storefront's first paid order ran end-to-end on the platform: enquiry to proof to approval to payment to press, with the full trail timestamped on the job.